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Streamline Cleaning Services London (UK)
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Terms And Conditions
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Regular domestic cleaning & regular office cleaning:
The minimum service is 2 hours per visit weekly and is subject to signing an Agreement with Streamline Facility Services Ltd. For domestic cleaning the Client agrees to provide cleaning materials and equipment needed, unless other arrangements have been made with Streamline Facility Services Ltd. For office cleaning Streamline Facility Services LTD agrees to provide cleaning materials and equipment needed, unless other arrangements have been made. The materials will not include consumables or requests for specialist brand names.

All cleaning equipment should be safe and in full working order.
If the Client does not have cleaning materials and the Client asks Streamline Facility Services LTD to purchase said items on their behalf, the Client understands that an applicable service charge will be applied.
If a Streamline Facility Services LTD operative needs to collect keys from a third party's address outside the postal code of the premises where work is to be carried out then charges may apply. The Client understands that the price he/she has been quoted is not for a "package deal" and does not include anything apart from cleaning.

If any estimates of how long it will take our operatives to do the job are provided, this is only an estimate based on the average time it takes to clean a home or office of similar size to the Clients
In the event of Streamline Facility Services LTD being required to pay additional sums in respect of its staff by way of increase in wage rates, compulsory insurance contributions, Value Added Tax and the like over the amounts being paid by it at the date of the quotation, Streamline Facility Services LTD reserves the right to charge an appropriate increase to the Client. In the event of such an increase Streamline Facility Services LTD will provide the customer with an itemized account of such increase with its invoice.



End of Tenancy cleaning:
Confirmation and deposit is required before work commences.
Streamline Facility Services LTD reserves the right to amend the initial quotation, should the Client's original requirements change. Minimum of 4 hours per cleaning visit applies. Streamline Facility Services LTD agrees to provide a list of tasks and all cleaning materials and equipment needed for the required work, unless other arrangements have been made with Streamline Facility Services Ltd. All cleaning equipment should be safe and in full working order. If the Client requests consumables or for specialist brand names and asks Streamline Facility Services LTD to purchase said items on their behalf, the Client understands that an applicable service charge will be applied. If a Streamline Facility Services LTD operative needs to collect keys from a third party's address outside the postal code of the premises where work is to be carried out then charges may apply.
The Client understands that the price he/she has been quoted is not for a "package deal" and does not include anything apart from cleaning.


If any estimates of how long it will take our operatives to do the job are provided, this is only an estimate based on the average time it takes to clean a home or office of similar size to the Clients. Not included in the cleaning price are: curtains, balconies, patios, pressure washing, carpet steam cleaning, removing and putting items back in cupboards/wardrobes/drawers, emptying, cleaning and putting back books on bookshelves, walls, ceilings, exterior windows, washing up and cleaning cutlery. All of the above mentioned services, excluding walls and ceiling cleaning, are available at an extra charge.
If the Client requires fridge or freezer to be cleaned he agrees to defrost the fridge/freezer before our cleaner's arrival. The Client's responsibility is to arrange parking for our vehicle during the time spent at the Client's premises. Congestion charge will occur if the Client's property falls within the London Congestion Charge Zone. If the Client requires cleaning service after building work has been carried out recently (service also known as After Builders Cleaning) it could take double the length of time required for a general cleaning. The property must be vacated.



One off cleaning:
Confirmation and deposit is required before work commences.
Streamline Facility Services LTD reserves the right to amend the initial quotation, should the Client's original requirements change.
Minimum of 4 hours per cleaning visit applies. Client agrees to provide a list of tasks and all cleaning materials and equipment needed for the required work, unless other arrangements have been made with Streamline Facility Services Ltd. All cleaning equipment should be safe and in full working order. If the Client does not have cleaning materials and the Client asks Streamline Facility Services LTD to purchase said items on their behalf, the Client understands that an applicable service charge will be applied.

If a Streamline Facility Services LTD operative needs to collect keys from a third party's address outside the postal code of the premises where work is to be carried out then charges may apply. The Client understands that the price he/she has been quoted is not for a "package deal" and does not include anything apart from cleaning. If any estimates of how long it will take our operatives to do the job are provided, this is only an estimate based on the average time it takes to clean a home or office of similar size to the Clients. If the Client requires spring cleaning service it could take double the length of time required for a general cleaning. The Client's responsibility is to arrange parking for our vehicle during the time spent at the Client's premises. Congestion charge will occur if the Client's property falls within the London Congestion Charge Zone.

Carpet cleaning:
Confirmation and deposit is required before work commences.
Streamline Facility Services LTD reserves the right to amend the initial quotation, should the Client's original requirements change.
If a Streamline Facility Services LTD operative needs to collect keys from a third party's address outside the postal code of the premises where work is to be carried out then charges may apply. The Client's agrees to vacuum the carpet before Streamline Facility Services LTD personnel arrival to the premises. If the Client has a dog, cat or other hairy pet animal then an extra £10.00 will be added to the service price due to the extensive amount of animal hair slowing down the cleaning process, unless a different arrangement has been agreed with Streamline Facility Services LTD
All carpet-cleaning prices are subject to £65.00+ Vat minimum call out charge. The Client's responsibility is to arrange parking for our vehicle during the time spent at the Client's premises. Congestion charge will occur if the Client's property falls within the London Congestion Charge Zone.


Hard floor cleaning:
Confirmation and deposit is required before work commences.
Streamline Facility Services LTD reserves the right to amend the initial quotation, should the Client's original requirements change.
If a Streamline Facility Services LTD operative needs to collect keys from a third party's address outside the postal code of the premises where work is to be carried out then charges may apply. The Client agrees to clear obstructions before Streamline Facility Services LTD personnel arrival to the premises. All floor-cleaning prices are subject to £65.00+ Vat minimum call out charge. The Client's responsibility is to arrange parking for our vehicle during the time spent at the Client's premises. Congestion charge will occur if the Client's property falls within the London Congestion Charge Zone.

Payment:
End of tenancy cleaning, Carpet cleaning and One Off Cleaning: Payment to be paid by Cash or Credit Card on the day. Regular Domestic Cleaning: service cost is £8.00 + Vat per hour per, we require a Credit Card for payment; on the 7th day of each month after receipt of your invoice we will take payment (subject to a signed Agreement). Regular Office Cleaning: Service cost is subject to contract terms and payment on receipt of invoice, Cheque, BACS electronic transfer, Credit Card or Direct Debit will do, (Not Cash) (subject to a signed Agreement). All outstanding balances for the services carried out except Regular, Domestic and Office Cleaning: Payment on receipt of invoice (subject to a signed Agreement).

The Client agrees and authorizes Streamline Facility Services LTD to charge any outstanding amounts owed to Streamline Facility Services LTD with regards to the cleaning service provided plus parking fees (If any)
End of tenancy cleaning: Payment to be paid by Cash or Credit Card on the day plus parking fees or Congestion Charge Zone (If any). All bookings are subjected to a deposit. The balance will be taken in full from the Credit Card we hold on file after the cleaning is finished that day. Deposit will only be refunded if the booking is cancelled within 24 hours after you placed the booking. The Client agrees that should Streamline Facility Services LTD be forced to employ the services of a debt collection agency or institute legal proceedings in pursuit of payment, the Client will be liable to pay all costs incurred.

The Client will be responsible for all bank and legal charges resulting from a Dishonored Cheque. Payments for Regular Cleaning: Credit Card details from all new clients must be given when signing up for cleaning services with Streamline Facility Services Ltd. On the 7th day of each month after receipt of your invoice we will take payment. All Credit Card details will be kept safe at all times. In the event of Streamline Facility Services LTD being required to pay additional sums in respect of its staff by way of increase in wage rates, compulsory insurance contributions, Value Added Tax and the like over the amounts being paid by it at the date of the quotation, Streamline Facility Services LTD reserves the right to charge an appropriate increase to the Client. In the event of such an increase Streamline Facility Services LTD will provide the customer with an itemized account of such increase with its invoice.

Claims:
Streamline Facility Services LTD has Public and Employer's Liability Insurance. The policy will cover any accidental damages cost by any personal working on behalf of Streamline Facility Services Ltd. The Clients accept and understand that any damages must be reported within 24 hours from the date the cleaning was carried out. Failure to do so will entitle the Client to nothing. Streamline Facility Services LTD advises that the Client or a Client's Representative must be present at the time of completion of the service so an inspection can be carried out and any corrections made on side on the same day before operators leave the premises.

In case of damage Streamline Facility Services Ltd. through its insurance company will repair or replace the item/s if it agrees that it caused the damage. If the item/s cannot be repaired Streamline Facility Services LTD will rectify the problem through its insurance company by crediting the Client with the item/s if it is proven to be by our personnel. If a Client is not completely satisfied with the cleaning services, Streamline Facility Services LTD will re-clean any areas and item/s before the completion of the service on the same day. All fragile and highly breakable item/s must be secured or removed. Items excluded from liability are: cash and jewellery. Streamline Facility Services LTD reserves the right not to continue with the job if on inspection, it is found that the material to be cleaned or treated is not suitable for cleaning or treatment.

Streamline Facility Services LTD also will not continue with the job if for example water or power is not available or if there is interference in the work from the Client or any other person. Clients should appreciate that carpets often will not have a consistent appearance after cleaning by reason of differences in wear and tear. Sunlight will sometimes cause fading in areas of the carpet and cleaning can not rectify this. Stains are not always visible before dirt is removed and it may not be possible to remove those stains completely. Streamline Facility Services LTD will use its best efforts provide a good result but Clients are asked to be aware of these limitations which are common to all cleaning operations.

Cancellation:
Regular domestic cleaning, office cleaning: The Client may cancel a cleaning visit/s by giving at least 24 hours advanced notice. The Client may terminate the whole service by giving at least one month advanced notice prior to the end of term of contract and specifying the last cleaning date. The Client agrees to pay the full price of the cleaning visit if the Client cancels or changes the date/time less than 24 hours prior to the scheduled appointment. The Client agrees to pay the full price of the cleaning visit in the event of a lock-out caused by our cleaners being turned away; no one home to let them in; or problem with the Client's keys. If keys are provided they must open the lock without any special efforts or skills. The Client agrees to pay the full price of one cleaning visit in case of a termination of the service if the Client has given less than Two weeks advanced notice.

The Client has the right to terminate the service without giving two weeks advanced notice but by giving 24 hours advanced notice before or immediately after the first cleaning visit only. One-off cleaning: The Client may cancel the scheduled cleaning job at least 24 hours prior to the agreed start time. The Client agrees to pay £30.00 + Vat cancellation fee per cleaner if the Client cancels or changes the date/time less than 24 hours prior to the scheduled appointment. The Client agrees to pay £30.00 + Vat cancellation fee per cleaner in the event of a lock-out caused by our cleaners being turned away; no one home to let them in; or problem with the Client's keys. If keys are provided they must open the lock without any special efforts or skills. End of tenancy cleaning & Carpet cleaning: The Client may cancel the scheduled cleaning job at least 24 hours prior to the agreed start time.

The Client agrees to pay 40% of the quote as a cancellation fee if the Client cancels or changes the date/time less than 24 hours prior to the scheduled appointment. The Client agrees to pay 40% of the quote as a cancellation fee in the event of a lock-out cased by our cleaners being turned away; no one home to let them in; no water or power available at the Client's premises; or problem with the Client's keys. If keys are provided they must open the lock without any special efforts or skills. If an initial deposit has been paid to Streamline Facility Services LTD then the Client agrees that deposit funds may be used to cover the cancellation fee.

After cancellation of the cleaning service:
By entering into a service agreement with Streamline Facility Services LTD, the Client agrees that after the termination of the cleaning service and for a period up to 12 months he/she will not hire or use any cleaner provided to the Client by Streamline Facility Services Ltd. If the Client does wish to hire or use cleaning services provided by such a cleaner then he/she must pay a referral fee of £1,000+ Vat.

By ordering Streamline Facility Services LTD service by telephone, e-mail, fax or website, the Client agrees to be bound by Streamline Facility Services LTD terms and conditions. These terms and conditions shall be governed by the relevant United Kingdom laws, and by agreeing to be bound by them the Client agrees to submit to the exclusive jurisdiction of the relevant courts of the United Kingdom. Streamline Facility Services LTD reserves the right to make any changes to any part of these terms and conditions without giving any prior notice. Please check this website for updates.

Privacy statement:
The only information that we gather about you, is information that is given at the time of the booking. This information is collected lawfully and in accordance with: The Data Protection Act 1998 Streamline Facility Services LTD respects user's personal privacy! Any and all information collected at this site will be kept strictly private. The Policy statement is an extension of our commitment to combine the finest quality services with the highest level of integrity in dealing with our clients, suppliers, associates and staff.
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Streamline can offer a full range of Cleaning Services For Both Domestic and Commercial:
Cleaning services in London. Cleaning Company. Essex Cleaners cleaning services London carpet cleaners London carpet cleaning Essex office cleaning company London window cleaning Southend cleaning company London cleaning contractor London domestic cleaning Essex commercial cleaning preasure washer office cleaning London floor cleaning Essex domestic cleaning Southend cleaning agencies hardwood floor Cleaning
Cleaning Services London Office
London Office:
Rosebery House
70 Rosebery Avenue
London EC1R 4UU
Essex Office:
451 London Rd
Westcliff-on-Sea
Essex, SS0 9LG

Tel: 01702 213477
Fax: 01702 213466
Email: enquiries@streamlinefacility.co.uk

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Streamline Cleaning and Maintance London
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Streamline Cleaning and Maintance London

Streamline Provides Cleaning Services and Maintenance Services in the following London and Essex areas:

Central London:
Abbey WoodActonAbbots LangleyAshford TW15AddingtonAddlestoneAldgateAlexandra PalaceAnerleyArchwayBalhamBarbicanBarkingBarnesBarnetBarnsburyBatterseaBayswaterBeckenhamBecontreeBeddington CornerBeddingtonBelgraviaBellinghamBethnal GreenBexleyBlackheathBloomsburyBoroughBowBrentBrent CrossBrentfordBrixtonBrockleyBromleyBromley-by-BowBromptonBrook GreenBuckhurst HillCamberwellCamden TownCanning TownCanonburyCarshaltonCastelnauCatfordCharltonChelseaChertseyCovent GardenMaryleboneSoho

North London:
Clapham JunctionClaphamClaygateClerkenwellCockfostersColindaleCricklewoodCrofton ParkCrouch EndCroydonCrystal PalaceDagenhamDalstonDeptfordDulwichEarlsfieldEast BarnetEast EndEast FinchleyEast MolesleyEast SheenEastcoteElephant and CastleElshamEltham ParkElthamEnfield ParkEnfieldEpping ForestEpsom DownsEpsomEsherEwellChessingtonChigwellChingfordChislehurstBushey wd23 HertfordshireBorehamwood wd6 hertfordshireHatfield al10HertfordshireHornsey Crouch End N8Holloway N7Inslington Barnsbury Cannobury N5
Watford wd HertfordshireLuton lu hertfordshireSt.albans al hertfordshireHemel Hempstead hp HertfordshireKings Langley wd4 hertfordshireAbbots Langley wd5 HertfordshireRedbourn al3 HertfordshireWheathampstead al4 HertfordshireHarpendon al5HertfordshireWelwyn al6 hertfordshireWelwyn Garden City al7Stevenage sg1 HertfordshireKnebworth sg3 hertfordshireDunstable lu6 hertfordshireStanmore ha7Pottersbar en6 enfieldCheshunt en7 enfieldWaltham Cross en8 enfieldWaltham Abbey en9Enfield Hoddeston en11 enfieldKentish Town NW5kings Langley WD4Seven Sisters N15Southgate N14Whetstone Totteridge N20

North West London:
Finchley CentralFinsbury ParkFinsburyFleet StreetFoots CrayForest GateForest HillFortis GreenFriern BarnetFulhamGolders GreenGrange HillGray's InnGreenfordGreenhillGreenwichGrove ParkHackneyHainaultHammersmithHampstead Garden SuburbHampstead HeathhampsteadHamptonHanger LaneHanwellHanworthHarlesdenHarrow on the hillHarrowHattonHaveringHayesHendonHerne HillHestonHighams ParkHighburyHighgateHither GreenHolbornStrandHolland ParkHollowayRoehamptonHounslow Isleworth TW3Kingsbury Colindale NW9Maida vale warwick avenue W9St John's Wood NW8Staines TW18TW19

West London:
MayfairMertonMile EndMill HillMillwallMitchamMonumentMoorgateMordenMortlakeMuswell HillNeasdenNew BarnetNew Cross GateNew CrossNew MaldenNew SouthgateNine ElmsNorbitonNorburyNorth FinchleyNorth KensingtonNorth WoolwichNortholtNotting HillNunheadOrpingtonOsterleyPaddingtonPalmers GreenParson's GreenPeckhamPengePerivalePimlicoPinner GreenPinnerPlaistowPoplarPlumsteadPonders EndPotters BarPurleyPutneyQueens ParkRaynes ParkRedbridgeRegent's ParkRichmondChiswick W4Ealing W5Earl's CourtKew GardensKingstonLadbroke Grove North Kensington W10Ruislip HA4Sheperds Bush W12Stanmore HA7

South West London:
South LambethSouth NorwoodSouth WimbledonSouth WoodfordSouthallSouthfieldsSouthwarkSt Mary's CraySt Paul's CraySt. Paul'sStamford HillStepneyStockwellStoke NewingtonStratfordStreatham HillStreathamSudburySunburySurrey DocksSuttonSwiss CottageSydenhamTeddingtonTemple FortuneThames DittonTolworthMaldenTootingTottenhamTotteridgeTower HillTufnell ParkTulse HillTwickenhamUpper EdmontonHomertonHonor Oak ParkHookHornseyHounslowIckenhamSeven KingsEast DulwichEast CroydonKensington W8South Kensington SW7South Nortwood SE25Surbiton KT6

South East London:
Upper NorwoodUpper WandsworthUpton ParkUxbridgeWallingtonWaltham AbbeyWalthamstowWalton-on-ThamesWalworthWandsworthWarwick AvenueWaterlooBermondseyWealdstoneWembleyWest BromptonWest EalingWest EndWest HamWest HampsteadWest KensingtonWest MolesleyWest NorwoodWest WickhamWestcombe ParkWestminsterWeston GreenSeven SistersShepherd's BushSheppertonShirleyShoreditchSidcupSohoSouth BeddingtonSouth BermonseySouth CroydonSouth KensingtonDeptford SE8East HamEltham Mottingham SE9Isle of Dog DocklandsLambeth Kennington SE11Lee Grove Park SE12Lewisham Hither Green SE13West Dulwich SE21Whitechapel

East London:
WeybridgeWhitechapelWillesdenWimbledonWinchmore HillWinchmore HillWood GreenWoodford GreenWoodfordWoodmansterneWoodside ParkWoolwichWorcester ParkWorld's EndLambethLeeLeytonLeytonstoneLiverpool StreetLong DittonLower EdmontonMaida ValeManor HouseManor ParkIsle of DogsIsleworthIslingtonKensal GreenKensingtonKilburnKingsburyKingstonKingston-upon-ThamesKinsburyLadbroke GroveRotherhithe.ChingfordCanning TownClapton Hackney Homerton E9Ilford IG

Essex:
BarkingBasildonBenfleetBillericayBorehamBradwell-on-SeaBraintreeBurnham-on-CrouchCanewdonCanvey IslandChelmsfordCheltenhamChigwellColchesterDagenhamDanburyGraysHadleighHeybridgeHornchurchLaindonLeigh-on-SeaMaldonMersea IslandPitseaPurleighRainhamRayleighRochfordSouth BenfleetSouth OckendonSouth Woodham FerrersSouthend on SeaThurrockTilburyVangeWestcliff on Sea