About Streamline?
Streamline
Cleaning Services
was founded in 1991 with the objective of delivering
professional and highly efficient cleaning services for London
& Essex.
Since its launch Streamline has proved its ongoing commitment
to both quality and customer care. We have established professional
standards and procedures to ensure you always receive first-rate
cleaning services. We have a high retention rate for contract
clients and many of our one-off customers return to use our
services again and again.
Who uses
Streamline Cleaning Services?
We provide professional
cleaning services
in London & Essex to a variety of premises, including
offices, shops restaurants, bars, galleries, leisure facilities,
collages, business parks, residential blocks and private homes.
Does
streamline really care about our environment?
Streamline Cleaning
Services are committed to using the most environmentally
friendly means we can to provide our service. We have extensively
researched product manufactures and teamed up with Ecover
as our main chemical provider. Wherever possible we use micro
fibre cloths and flat mops to reduce further our chemical usage.
So when we clean your premises you are safe in the knowledge
that the products we use are the least harmful to the environment.
Streamline Go Green read more
Will
we get a considerate & consistent cleaning service?
As
an established service provider, Streamline believes
that to maintain a successful and professional cleaning service
we must ensure our staff is fully trained in the use of equipment,
products and health and safety issues. We choose our
staff carefully to ensure they have the right approach towards
achieving the high standards that we demand. When staff is fully
trained and operational we manage their progress and make regular
quality control assessments at their workplace.
Service
Guaranteed?
When you book a service with us we guarantee
the quality of our work and if for any reason there is an
aspect of the work you are not fully satisfied with, inform
us within 24 hours and we will return free of charge
to re-clean the area. Terms
and conditions
Competitive prices?
Our Prices are always
competitive and to prove that, unlike many other cleaning
companies we publish our costs for all to see. The most important
thing about cost is that it represents good value for money.
We price our work to ensure that our customers receive good
value for money and that we offer a realistic cost to do the
job properly. Price
List
How
about quality of cleaning work?
Quality
control procedures for domestic cleaning
A written specification
will be left at the premises for the cleaner to follow. We
will email a client satisfaction sheet to you monthly so you
can rate the service. You may email or call us at any time
if you are not fully satisfied with the service and we will
respond and adjust the service level for your next visit if
you are dissatisfied with your regular cleaner we will provide
a new one.
Quality
control procedures for Office cleaning
An inspection
of the site will be made weekly by one of Streamline's Area
Managers while the cleaning operatives are on site and an
inspection report generated monthly and kept on record. This
allows for any deviations from the specification to be rectified
immediately and the high standard of service to be monitored
and maintained. The client is also welcome to email or phone
Streamline's offices at any time to discuss the service or
to make requests and these will be acted upon immediately.
In addition,
a client liaison folder will be placed on site. This folder
includes:
i) A cleaning tick list for the cleaner to complete
(allowing the client to see that the specification is being
adhered to);
ii) A client-operative liaison sheet which allows communication
between the client and the cleaning operative;
We will email on a monthly basis the latest quality audit
and a customer satisfaction sheet, which allow the client
to regularly rate Streamline's performance. Again we will
act immediately on any comments or requests made on the customer
satisfaction sheets. The client can indicate on the sheet
or at any time that they require a management meeting and
we will arrange a meeting at your convenience
Is Streamline
Fully Insured?
Employers
Liability with an indemnity limit of £10,000,000.
Public Liability with an indemnity limit of £2,000,000
(Liability cover can be raised for specific contracts)
Why not join the growing network of fully satisfied clients?
Call now 0844
3351714
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